Privacy Policy

Last updated: 3 September 2026

This policy explains how Dave's Tyres & Garage Ltd (also trading as Dave's Garage UK) handles personal information when you contact us or use our website.

1. Who we are

Dave's Tyres & Garage Ltd is a tyre and garage services business based near Mini Cooper Showroom, Two Mills Farm, Welsh Road, Chester CH1 6HT. We are the controller of the personal information described in this policy.

2. Information we may collect

When you call, email, message or visit us, we may collect information such as your name, contact details, vehicle details, enquiry, appointment and service history, payment or transaction details, and correspondence with us.

Our website does not currently provide customer accounts or an online enquiry form. It contains links that allow you to contact us through phone, email, WhatsApp and social media.

3. How we use your information

We use personal information to respond to enquiries, provide quotations, arrange and carry out services, process payments, maintain service and accounting records, manage complaints, protect our business, and meet our legal obligations.

4. Our lawful bases

Depending on the circumstances, we process information because it is necessary to take steps at your request or perform a contract, to comply with a legal obligation, or for our legitimate interests in operating and protecting our business and responding to customers. Where required, we rely on your consent, which you may withdraw at any time.

5. Sharing information

We may share information only where reasonably necessary with service providers such as payment, accounting, IT or professional advisers, with vehicle parts or service suppliers, or with public authorities where the law requires it. We do not sell personal information.

6. Third-party services

This website embeds Google Maps and links to Google Maps, WhatsApp, Facebook, Instagram and TikTok. If you use those services, their providers may process information under their own privacy policies. We do not control those third-party services.

7. Cookies and technical data

We do not currently set our own analytics, advertising or account cookies. The embedded Google Map may allow Google to receive technical information such as your IP address and browser details. Your browser or the third-party service may also store related data.

8. How long we keep information

We keep information only for as long as needed for the purpose for which it was collected, including customer service, warranty, accounting, tax, legal and dispute-resolution requirements. Retention periods vary according to the type of record and applicable obligations.

9. Security and international transfers

We take reasonable organisational and technical steps to protect personal information. Some third-party services linked from or embedded in this website may process information outside the UK. Those providers are responsible for applying appropriate safeguards to their processing.

10. Your rights

Subject to applicable data-protection law, you may have rights to ask for access to, correction or deletion of your information; to restrict or object to its use; to receive certain information in a portable format; and to withdraw consent where consent is the lawful basis.

You may also complain to the UK Information Commissioner's Office at ico.org.uk. We would appreciate the opportunity to address your concern first.

11. Contact us

12. Changes to this policy

We may update this policy when our practices, services or legal obligations change. The latest version will appear on this page with its revision date.